Privacy Policy

Section 1 – What Customer Information Do We Use?

When a customer purchases a specific product from our website, we collect the personal data they provide to us such as name, address, email address, phone number, age, and gender as an essential part of the purchase process.

When a customer browses our website, we also automatically receive the customer’s computer’s Internet Protocol (IP) address in order to provide us with information that helps us identify the customer’s browser and operating system.

Email marketing (if applicable): After obtaining permission from the customer, we may send them emails about the website, new products, and other updates.

Section 2 – Customer Consent

How do you obtain my consent?

When you provide us with your personal data to complete a transaction on the website, verify your credit card, place an order, or return a purchase, we implicitly indicate that you implicitly consent to the collection and use of information for this specific purpose only. If we request personal data for another reason, such as marketing, we will ask for your explicit consent or provide you with the opportunity to decline.

How do I withdraw my consent?

After you have subscribed and changed your mind, you can withdraw your consent and notify us via email cc@aldaham.com or use the contact us page on our website.

Section 3 – Information Disclosure

We may disclose customer personal information if we are required by law to do so or if the customer violates the terms of service.

Section 4 – Online Payment:

If you choose a direct payment method to complete your online purchase, Urway stores your credit card data. It is stored in an encrypted manner according to the Payment Card Industry Data Security Standard (PCI-DSS). Only your purchase transaction data is stored as long as necessary to complete the purchase. After the purchase is completed, the purchase information is deleted.

All online payment methods comply with the standards set by PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of major brands such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements ensure the secure online handling of credit card information used on the website and service providers.

For more information, please read the terms and conditions on www.urway.com or the privacy statement here.

Section 5 – Third Party Services

We at Al Daham website use third-party services to collect and use customer data to enable them to perform the services they provide to customers in a distinctive manner.

However, some service providers, such as online payment methods, have their own privacy policies regarding the information we request them to provide for your purchase-related transactions. Please read their privacy policies so you can understand how your personal information will be handled by these service providers.

Remember that some service providers may be located or have facilities in a different jurisdiction. If you agree to a transaction that includes services from a third-party service provider, your information may become subject to the laws of the jurisdiction where the service provider or its facilities are located.

For example, if you are a resident of the United Arab Emirates and your transaction is processed through a payment method in Saudi Arabia, your personal information used to complete that transaction may be subject to disclosure under Saudi legislation, including Gulf Cooperation Council law.

Once you leave our website or are redirected to another website or third-party application, you will no longer be governed by our privacy policy or terms and conditions.

External Links

When you click on external links on our website, you may leave our website and go to other websites. We are not responsible for privacy data on other websites and recommend reading their privacy statements.

Section 6 – Security

To protect your personal information, we take all possible precautions and follow best practices in data security to ensure it is not lost, disclosed, altered, misused, accessed, or destroyed. If you provide us with your credit card information, the information is encrypted using SSL technology and stored with AES-256 encryption.

Cookies

Here is a list of cookies that we use. We have compiled and listed them here so you can choose whether you want to disable cookies or not.

_session_id, unique token, allows AL DAHAM website to store information about the website visit (visit source, landing page, etc.).

_AL DAHAM_visit, no data saved, lasts for 30 minutes from the last visit, used by internal statistics tracking tool to record the number of visits.

_DAHAM_unique, no data saved, expires at midnight (relative to the visitor) the next day, counts the number of website visits by a single customer.

Shopping cart, lasts for two weeks, stores information about shopping cart contents.

_secure_session_id, unique token,

storefront_digest, unique token, undefined if the website has a password, this will be used to determine whether the current visitor has access or not.

Section 7 – Age of Consent

By using this website, you acknowledge that you are at least the age of majority in your country or territory of residence, or that you are over the age of majority in your country or territory of residence and that you have given us your consent to allow any of your minor dependents to use this website.

Section 8 – Changes to Privacy Policy

We reserve the right to modify the privacy policy at any time, so please review it frequently. Any changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are fully aware of the information we collect and how it is used.

If our website is purchased or merged with another company, your information may be transferred to the new owners so we can continue to sell products to you.

Inquiries and Contact Information

If you would like to: access, correct, modify or delete any personal information you have on our website, register a complaint, or want more information, contact the responsible person through our contact us page.